Frequently asked questions

My purchase isn't delivered on time?

Please be mindful that starting a new business can be challenging and may take me some time to prepare the box. But shipping will be done 1-3 business working days. Also due to COVID 19 courier service are trying their best to deliver on time.

Can I place an order for an advanced date?

Yes, you can.

Do you deliver out of Auckland?

No, I don’t but I can organize a special delivery to the North island. Please email on before time to organize for delivery. Shipping price may be different to our flat rate. I will try my very best.

My photo does not match the website?

Email your photo on delivery to Please do consider that items are hand packet buy me with love so items can be placed different. If items are limited addition and it's not available, I will replace it with another similar type item.

Can I add a little note?

Yes. You can add less than 100 words message.

What sort of roses do you use?

We use artificial roses and flowers. I think that it’s important that there is something left behind from a gift box which you can re-use and have memories from the gift box. If you want really red/pink/white roses you can email on and organize real red/pink/white roses at least 7 days prior.

Can I order multiple boxes?

Yes, you can but I will really appreciate if bulk orders are placed 7-9 days prior delivery date.

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